A new national campaign will be available from Monday 6 January, to promote the retrofit of an App-Connect accessory for vehicles registered between 2016 and 2020. This campaign will be targeted at customers who are due a service event in the following month, inviting them to have App-Connect activated in their vehicle at a
discounted price of £165, while their vehicle is already in the workshop.
Customer's are not able to book this upgrade online, so they will need to be prompted to contact your Retailer to book themselves in. Email and SMS assets will be available using brand fulfuilment. Every Retailer will receive two automatically-issued units from the week commencing 13 January 2025 to have ready for their customers.
Accessing The Campaign
- Navigate to the CFA campaign dashboard.
- Locate the campaign titled "Volkswagen - AppConnect - <MONTH> 2025
Campaign Dates
- January
- Data Live in CFA — Monday 6 January
- Retailer to confirm — Friday 17 January
- February
- Data Live in CFA — Monday 3 February
- Retailer to confirm — Friday 14 February
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- March
- Data Live in CFA — Monday 3 March
- Retailer to confirm — Friday 14 March
Volkswagen App-Connect
Technical Requirements
The customer’s smartphone should support either Apple CarPlay or Android Auto to use it. The country-specific availability of both technologies is the responsibility of Apple and Google. App-Connect is only available for vehicles from model year 2016 (MY16) onwards. An infotainment system of the following type is required: Composition (Colour), Ready 2 Discover, Discover Media, Discover Pro and Discover Pro Max.
App Support
App-Connect supports telephony and messenger applications, as well as music and navigation applications. Depending on the vehicle, operation is also possible via voice input.
Activation
Many models already offer App-Connect as a menu item in the infotainment system. Otherwise, pair the smartphone with the vehicle by Bluetooth or USB port connection (older vehicles may only connect via a cable). You will then be prompted to enter an activation key or code that can be purchased and used once. The customer has to create a user account in order to fully utilise App-Connect.
Benefits For The Customer
- Make phone calls or check voicemails while driving.
- Continue listening to music, podcasts or audio books in the vehicle.
- Send messages by voice command.
- Improve route planning and tracking.
- Improved driving safety and focused view of the traffic ahead.
